Make an Appointment: email us | (910) 769-6360 | Podcast

Our Policies

Our Policies

Self-Pay Rates

Free Phone Consultation

Therapists rates are different depending on specialities, experience, and time. Please call to inquire about specific therapists rates

Cancellation Policy

24 hour notice is needed to cancel appointments. Full payment will be charged for no show appointments and appointments not cancelled within 24 hours. Insurance does not allow billable services for late cancels and no show fees, therefore, you will owe the total amount of session in these cases.

Insurance

In Network Insurance: Blue Cross Blue Shield (including Blue Value). Co-pays and deductibles due at time of service. Cost of service is dependent on contracted rate with the insurance company.

We are are a certified out of network provider with Tricare.  Please contact your insurance provider to confirm whether you need a referral with us and what your out of network benefits are.

​Out of Network Insurance

A billing receipt can provided, so you can submit for your out of network benefits. Depending on your current insurance provider and benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for psychotherapy services. For some providers, out of network complimentary billing can an option

Payment

We accept cash, check, all major credit cards, and most HSA cards.

 

Paperwork:

Here are copies of our practice paperwork for your review:

Practice Policies

Notice of Privacy Practices

Our informed consent documents for psychotherapy, Telehealth, therapy outside of the office, group therapy, ESA letters, and our current COVID policies are located in your client portals if you are existing client or will be sent to your for your review before your first appointment.

Any Other Questions

Please contact us with any additional questions you may have. We look forward to hearing from you!

You can reach our billing specialist at billing@stillpointcounselingandwellness.com.

 

Contact Today